Running Out of Range
If Cybertruck runs out of range, the low voltage system is no longer supported – and when the low voltage battery runs out of power, the vehicle cannot charge. Therefore, the low voltage system must be supported by an external power supply to allow you to charge the High Voltage (HV) Battery. Once the vehicle begins charging, the external power supply is no longer required.
In the case of running out of range away from a charger, the tow provider should transport Cybertruck to the nearest charging station and unload the vehicle within the charging cable's reach. Once the vehicle is positioned next to a charger, follow these instructions:
- Jump start the low voltage system (see Jump Starting). The low voltage battery must be jump started to support the high voltage Battery.
- Wait a few minutes. Once the touchscreen powers on, plug the charge cable into Cybertruck to begin charging the high voltage Battery.
- When Cybertruck begins to charge, disconnect the external power supply from the low
voltage jump posts.WarningShut off the external power supply before removing either cable. Removing the cables while the external power source is active may cause arcing.NoteIf Cybertruck is still not able to shift into Drive after charging the high voltage Battery, the low voltage battery may need additional time to recover. Reconnect the charge cable, wait several minutes, disconnect the charge cable, and then try again.
Before transporting to a non-Tesla charger, ensure your vehicle is equipped with an adapter that accommodates the specific type of charging station you will be using. Even at a non-Tesla charger, you will need to jump start the low voltage system before you can begin charging.