Jacking and Lifting

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Warning
Ensure the equipment you are using is rated for the weight of Cybertruck, including any cargo, installed accessories, or upgrades before attempting to lift.

Follow the steps below to lift Cybertruck. Ensure that any non-Tesla repair facility is aware of these instructions, including lift points and warnings.

    Using a Jack and Jack Stand
    1. Ensure Cybertruck is located in a flat, stable, and secure area with enough space surrounding the vehicle to jack it.
    2. Ensure the vehicle ride height is set to Medium and enable Jack Mode (Controls > Service > Jack Mode see Jack Mode) to disable self-leveling.
      Warning IconA warning icon, calling your attention to a possibly risky situation
      Warning
      You MUST enable Jack Mode, otherwise the vehicle may try to self-level while on the jack. Failing to engage Jack Mode may cause serious injury or death.
    3. If available, chock the wheel diagonal to the corner you're working on (for example, if you are replacing the rear driver's side tire, chock the front passenger's side tire).
    4. Remove the wheel cover from the wheel with the flat tire (see Removing and Installing Wheel Covers).
    5. Use the lug nut wrench to break loose the lug nuts on the wheel.
    6. Place the jack under the vehicle's lift point (shown in green) corresponding to the location you are working on.
      Warning IconA warning icon, calling your attention to a possibly risky situation
      Warning
      DO NOT position the jack under the Battery or side rails (shown in red).

      Lift points:

    7. Following the jack manufacturer's instructions, begin to lift the vehicle, making sure to constantly monitor the contact with the lift point.
    8. Place the jack stand under the appropriate jack stand location in the image corresponding to the area you're working on. Ensure the jack stand is appropriately oriented and does not touch any of the red areas in the image. Adjust to meet the jack's height. The vehicle should be able to be solely propped up with the jack stand.
      Warning IconA warning icon, calling your attention to a possibly risky situation
      Warning
      Do not get under the vehicle when it is propped up on the jack or jack stands. Doing so may cause serious injury or death.
      Jack stand points:
    9. Slowly lower the jack following manufacturer instructions, constantly monitoring the contact between the vehicle and the jack stand. Then release the jack from the vehicle's lift point and check that it is secure.
    10. To lower the vehicle off of the jack stand, use the jack to raise the vehicle until the jack stand is no longer supporting the vehicle, remove the jack stand, and slowly lower the vehicle down.
    11. Disengage Jack Mode by touching Controls > Service > Jack Mode.
    Using a 2-Post Lift:
    1. Ensure the vehicle ride height is set to Medium and enable Jack Mode (Controls > Service > Jack Mode see Jack Mode) to disable self-leveling.
      Warning IconA warning icon, calling your attention to a possibly risky situation
      Warning
      You MUST enable Jack Mode, otherwise the vehicle may try to self-level while on the jack. Failing to engage Jack Mode may cause serious injury or death.
    2. Position the lift arm pads under the lift points at the locations shown.
      Warning IconA warning icon, calling your attention to a possibly risky situation
      Warning
      DO NOT position the lift arm pads under the Battery or side rails.
      Lift points:
    3. Lift the vehicle to working height.
    4. Engage any lift safety locks. Follow the lift manufacturer's instructions for details.
      Warning IconA warning icon, calling your attention to a possibly risky situation
      Warning
      Failure to correctly engage the safety locks can result in serious injury or death.
    5. When done, lower the vehicle down slowly and safely.
    6. Disengage Jack Mode by touching Controls > Service > Jack Mode.
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    Warning
    Never raise Cybertruck when the charge cable is connected, even if charging is not in progress.
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    Warning
    Do not work on an incorrectly supported vehicle. Doing so can cause serious damage, bodily injury, or death.
    Warning IconA warning icon, calling your attention to a possibly risky situation
    CAUTION
    It is your responsibility to be observant of the vehicle and it's surroundings. Ensure the area is clear when lifting and lowering Cybertruck and that the doors, front trunk, and tailgate are closed as necessary to avoid damage.
    Warning IconA warning icon, calling your attention to a possibly risky situation
    CAUTION
    DO NOT lift from under the Battery or side rails. Place the lift arm pads under the designated body lift points only. The locations shown are the only approved lifting points for Cybertruck. Lifting at any other points can cause damage. Damage caused by incorrectly lifting Cybertruck is not covered by the warranty.

    Jack Mode

    Warning IconA warning icon, calling your attention to a possibly risky situation
    Warning
    Failure to enable Jack Mode can result in the vehicle self-leveling, resulting in damage, injury, or death.
    Cybertruck automatically self-levels, even when the vehicle is "asleep" and the touchscreen is powered off. Before enabling Jack Mode:
    1. Set the ride height to Medium to allow for enough ground clearance for the jack.
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      Note
      Due to the large wheels and height of Cybertruck, setting the ride height to High or Very High may not provide sufficient clearance for you to safely change the tire.
    2. Enable Jack Mode (Controls > Service > Jack Mode).
    3. To deactivate Jack Mode, press the brake pedal and touch Controls > Service > Jack Mode again. Jack Mode automatically cancels when you start to drive.
    Informational PurposesAn informational icon, calling your attention
    Note
    Jack mode may be unexpectedly enabled in situations where an object is supporting the vehicle's weight (for example the bumper of the vehicle is resting on a curb).