Instructions for Transporters
DO NOT TRANSPORT WITH WHEELS ON THE GROUND
The front motor and rear motor(s) in Cybertruck may generate power when the wheels spin. Always transport Cybertruck with all four tires off the ground. Ensure that the tires are unable to spin at any time during transport.
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Do not transport Cybertruck using any method that is not specified by Tesla. Adhere to the instructions provided here and observe all warnings and cautions. Damage caused by improper transporting of your vehicle is not covered by the warranty.
Approved Methods for Transporting
A flatbed truck or comparable transport vehicle is the recommended method of transporting Cybertruck. Cybertruck can face either direction on the truck bed.
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Activate Tow Mode before repositioning Cybertruck (if necessary) and winching it onto a flatbed tow truck. For more information, see Activate Tow Mode.
If Cybertruck has no low voltage power, attempt to jump start the low voltage system first so that you can then activate Tow Mode. For more information about jump starting, see If Vehicle Has No Power.
If Vehicle Has No Power
If Cybertruck has no low voltage power:
- Open the powered frunk. See Opening the Powered Frunk with No Power.
- Jump start the low voltage battery. See Jump Starting.
Cybertruck must have low voltage power to open the doors from the outside or use the touchscreen.
If you are unable to jump start Cybertruck and the touchscreen is not accessible, use tire skates to re-position the rear tires, keeping front tires on the ground. When using tire skates, be sure to use skates of sufficient size to avoid contact between the tire and the bed/pavement. Before using tire skates, always check the manufacturer's specifications and recommended loading capacity.
Disable the Self-Leveling Air Suspension System
Your Cybertruck is equipped with an air suspension system that automatically self-levels, even when the vehicle is "asleep" and the touchscreen is powered off. To prevent damage, you must activate Jack Mode to disable self-leveling:
- Touch on the touchscreen.
- Press the brake pedal, and then touch Medium to maximize ride height.
- Touch .
Activate Tow Mode
Tow Mode keeps the parking brake disengaged while winching Cybertruck onto a flatbed truck. When active, Tow Mode displays a confirmation pop up indicating the requirements for the vehicle to enter Tow Mode. Once Tow Mode is enabled, Cybertruck remains free-rolling. The following are required to enable Tow Mode:
- Ensure the vehicle is not connected to a charger. Tow Mode is not available if Cybertruck is still plugged in.
- Cybertruck must detect a key. Tow Mode is available only when a key is detected.
- Confirm the Parking brake is engaged.
- Press and hold the brake pedal.
- Cybertruck needs Low voltage power. If the vehicle has no low voltage power, attempt to jump start the low voltage system so that you can use the touchscreen to activate Tow Mode (see If Vehicle Has No Power).
To activate Tow Mode:
- Ensure the vehicle is in Park and that it is not connected to a charge cable.
- Chock the tires and make sure Cybertruck is secure.WarningEnsure that the wheels are secure and that Cybertruck has continuous low voltage support while it is in Tow Mode. If there is a loss of low voltage power (for example, if the low voltage battery does not self-recover before activating Tow Mode or if the external power supply becomes disconnected) there is a risk of rollaway.
- Press and hold the brake pedal, and then on the touchscreen, touch Cybertruck. . The touchscreen displays a message reminding you how to properly transport
- Touch Enter Tow Mode.
The button turns blue to show that Cybertruck is now in Tow
Mode. Cybertruck is now free-rolling and can
be rolled slowly (no faster than walking speed) for short distances or winched
(for example, onto a flatbed truck).WarningPower steering may be disabled when Cybertruck is in Tow Mode. The steering system may be less responsive and the steering wheel may be more difficult to turn. Use extreme caution when repositioning the wheels of Cybertruck while in Tow Mode.
To cancel Tow Mode, touch Exit Tow Mode or shift Cybertruck into Park. If your phone key is not detected, canceling Tow Mode powers off Cybertruck. You may need your key card to restart the vehicle.
Pull onto the Flatbed Truck From the Rear
To pull Cybertruck from the rear, use the tow hitch:
- Chock the tires.
- Remove the rear tow hitch cover. See Accessing the Trailer Hitch Assembly.
- Attach the winch cable to the
cutouts on either side of the tow hitch.
- Activate Tow
Mode. See Activate Tow Mode.NoteIf Cybertruck has no low voltage power, you will need to jump start it before activating Tow Mode. See If Vehicle Has No Power.
- Remove the tire chocks.
- Pull Cybertruck slowly onto the flatbed truck.
- If Cybertruck is in Tow Mode, deactivate it by touching Tow Mode again.
Pull onto the Flatbed Truck From the Front
To pull Cybertruck onto a flatbed truck from the front, use one or both of the square tow hooks beneath the front fascia:
- Chock the tires.
- Attach the winch cable to the tow hook(s). Either one or both tow hooks can be used.
- Activate Tow
Mode. See Activate Tow Mode.NoteIf Cybertruck has no low voltage power, you will need to jump start it before activating Tow Mode. See If Vehicle Has No Power.
- Remove the tire chocks.
- Pull Cybertruck slowly onto the flatbed truck.
- If Cybertruck is in Tow Mode, deactivate it by touching Tow Mode again.
Secure the Tires
The vehicle's tires must be secured onto the flatbed using the eight-point tie-down method.
- Remove any wheel covers before
securing the tires.CAUTIONFailure to remove wheel covers before attaching tie-down straps may result in damage to the wheel covers.
- Ensure any metal parts on the tie-down straps do not touch the face of the wheels.
- Do not place tie-down straps over body panels or through the wheels.
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