Energy Support

What to Expect After Installation

You will be contacted to go through a final building inspection. Once your system has passed inspection and any open invoices are paid, we will work with your utility to receive permission to export your energy to the grid. Track your order in your Tesla Account at any time to see your status and next steps.

If your system includes a Powerwall 3, it will be activated and configured to not export to the grid until utility permission has been granted.

Inspection Day Checklist

After installation, you will be contacted to complete a final building inspection.

  • Contact us if work has been done to your home since you installed your system.
  • Ensure no other contractors or workers are on site during your solar inspection.
  • Clear your driveway and provide safe access to your electrical panel.
  • Ensure someone 18 years or older is home during the inspection.
  • Keep any pets and children away from the inspection area for their safety.

Paying for Your System

Cash Payment

Your final payment is due following system inspection.

Financing Payment

Refer to your financing documentation for your specific payment terms.

Utility Standards and Approval

Once inspection is complete, we will need to receive permission from your utility to operate your system on the grid.

  • We will complete and submit the necessary documentation to your utility.
  • We will not submit for utility approval until final payment has been made for cash systems.
  • Your utility will process the documentation and grant your system permission to operate (PTO) on the grid. Approval time will vary depending on your location.
  • We will notify you as soon as PTO has been granted and provide instructions for connecting your system to the grid.