Smart Garage

myQ

Icon of a house and garage door
If equipped, Model S can intelligently connect to your myQ® smart garage.

myQ is a smart garage control system that works seamlessly with Model S, and allows you to remotely monitor and control your garage door from the vehicle's touchscreen or a paired phone. This is convenient if you forget to close your garage door, want to allow friends and family inside, or need to open and close it remotely (such as when receiving a package). By linking myQ with Model S, the garage door can detect your vehicle nearby and automatically open or close to accommodate.

Follow these steps to set up myQ on your vehicle:

  1. Your garage door must be myQ compatible. Use the myQ Compatibility tool (https://www.myq.com/app/myq-compatibility) to determine this.
  2. Ensure your garage is Wi-Fi compatible. myQ uses Wi-Fi to communicate with your smart phone and vehicle. Some garages will have a Wi-Fi or myQ symbol on the hub. Your garage must have a strong Wi-Fi signal to control and monitor your garage through your vehicle.
    Informational PurposesAn informational icon, calling your attention
    Note
    If your garage is not compatible, you may be able to purchase an external myQ hub to use this feature.
  3. Download the myQ app from your smart phone's app store. Use the app to set up your account information and pair the garage to your phone. myQ requires a paid subscription, which you can purchase in the app.
  4. Check that your vehicle is running the latest available software version and has Wi-Fi or LTE connectivity.
  5. Touch the garage icon at the top of the touchscreen or navigate to Controls > Locks > myQ Connected Garage > Link Account and follow the instructions to pair the garage with Model S. Once paired, monitoring and controlling the garage becomes available on the touchscreen, where you can further customize myQ.

For more information, questions, or troubleshooting assistance, visit www.myQ.com/Tesla.

HomeLink Universal Transceiver

Icon of a house and garage door
If your vehicle is equipped with the HomeLink® Universal Transceiver, you can operate up to three Radio Frequency (RF) devices, including garage doors, gates, lights, and security systems.
Informational PurposesAn informational icon, calling your attention
Note
Depending on date of manufacture, market region, and options selected at time of purchase, some vehicles are not equipped with a HomeLink Universal Transceiver.
Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
Do not use the HomeLink Universal Transceiver with a device that does not have safety stop and reverse features. Using a device without these safety features increases the risk of injury or death.

Supported Modes

HomeLink supports three different transmit modes, which is how your vehicle and the RF device communicate. Selecting a transmit mode is determined by your RF device's compatibility:

  • Standard Mode: Use Standard Mode if your RF device is equipped with a remote control that must be used to operate the device (for example, a remote-controlled garage door). This mode is the most commonly used transmit mode for HomeLink devices.
  • D-Mode or UR-Mode: Use D-Mode or UR-Mode if the RF device does not have a remote control, and the receiver has a "Learn" button (may also be called "Program" or "Smart"). D-Mode and UR-Mode function similarly in that Model S communicates directly with the device's receiver as opposed to the remote control.
    Informational PurposesAn informational icon, calling your attention
    Note
    D-Mode is used primarily in North America whereas UR-Mode is popular in Europe, the Middle East, and Asia. To determine the mode your device is compatible with, contact HomeLink by going to www.homelink.com or calling 1-800-355-3515.

Each of your devices can be set to a different mode. For example, your garage door can be set to Standard Mode, your front gate can be set to D-Mode, etc. To change a transmit mode, touch the HomeLink icon at the top of the Controls screen and select the device you want to change. Then, select Program and choose the desired mode for your device. Confirm by touching Set Mode and follow the onscreen instructions.

Informational PurposesAn informational icon, calling your attention
Note
Check the product information for your HomeLink device to determine which mode is compatible with your device.

Programming HomeLink

To program HomeLink®:

  1. Park Model S so that the front bumper is in front of the device you want to program.
    Warning IconA warning icon, calling your attention to a possibly risky situation
    CAUTION
    Your device might open or close during programming. Therefore, before programming, make sure that the device is clear of any people or objects.
  2. Check that the device's remote control has a healthy battery. Tesla recommends replacing the battery in the device's remote control before Programming HomeLink.
  3. Touch the HomeLink icon at the top of the Controls screen.
  4. Touch Create HomeLink.
  5. On the HomeLink screen, enter a name for the device, then touch Enter or Add New HomeLink.
  6. Choose the mode you wish to use (Standard, D-Mode, or UR-Mode), then touch Set Mode.
  7. Touch Start and follow the onscreen instructions.
    Informational PurposesAn informational icon, calling your attention
    Note
    If you see a screen called “Train the receiver” while programming the device, remember that this is a time-sensitive step. After pressing the Learn/Program/Smart button on the device's remote control, you have only approximately 30 seconds to return to your vehicle and press Continue, and then press the trained HomeLink device name twice. Consider having an assistant to ensure you can complete this step within 30 seconds.
  8. Once your device is programmed, touch Save to complete the programming.
  9. Ensure HomeLink works as expected. In some cases, you may need to repeat the programming process multiple times before succeeding.

Once programmed, you can operate the device by touching its corresponding HomeLink icon on the touchscreen. HomeLink remembers the location of your programmed devices. When you approach a known location, the HomeLink control on the touchscreen automatically appears. When you drive away, it disappears.

Informational PurposesAn informational icon, calling your attention
Note
For additional assistance or compatibility questions, contact HomeLink (www.homelink.com or call 1-800-355-3515).

Auto Opening and Closing

To operate a HomeLink device without using the touchscreen, you can automate the device to open as you approach, and close as you drive away:

  1. Touch the HomeLink icon at the top of the Controls screen, touch HomeLink Settings, then choose the device you want to automate.
  2. Adjust the device's HomeLink settings as needed:
    • Select the Auto-open when arriving checkbox if you want the device to open as you approach.
    • Touch the arrows to specify the distance you want Model S to be from the device before it opens.
    • Select the Auto-close when leaving checkbox if you want the device to close as you drive away.
    • Select the Auto-fold mirrors checkbox if you want mirrors to fold when you arrive at the HomeLink location. This is useful for narrow garages.
    • Select the Chime for Auto-open and Auto-close checkbox if you want Model S to sound a chime when a signal has been sent to open or close the device.

HomeLink remembers the vehicle’s GPS location at the time of pairing and uses this to determine the vehicle’s whereabouts in relation to the HomeLink device. HomeLink does not detect and differentiate between opening and closing (ex: if Auto-open is triggered and the door is already open, the door will close) but typically determines whether to auto-open or -close based on the following:

Auto-Open: Detects when Model S approaches the garage door (or other HomeLink device) within a specified distance. Auto-open initiates so long as the approaching vehicle is in Drive and HomeLink is enabled. HomeLink does not trigger when the vehicle is already in the area.

Auto-Close: HomeLink triggers when the Model S shifts from Park into Reverse, and moves at least 23 feet (seven meters) in Reverse.

Informational PurposesAn informational icon, calling your attention
Note
Changing gears multiple times while in the specified distance may interfere with Auto-close.

In situations where you don't want the device to automatically open or close, touch Skip Auto-Open or Skip Auto-Close at any time during the count-down message.

Informational PurposesAn informational icon, calling your attention
Note
Do not rely on HomeLink to ensure the device fully closes.

Resetting the Location of the HomeLink Device

If you experience situations in which you sometimes drive up to your HomeLink device and it doesn't open, or the touchscreen does not display a notification as you approach a programmed device, you may need to reset the device's location. To do so, park as close as possible to the HomeLink device (garage door, gate, etc.) and display the HomeLink settings page by touching the HomeLink icon at the top of the Controls screen. Touch the name of the device you want to reset, then touch Reset Location.

Deleting a Device

To delete a HomeLink device, touch the HomeLink icon at the top of the Controls screen, then touch HomeLink Settings. Touch the name of the device you want to delete, then touch Delete.

Informational PurposesAn informational icon, calling your attention
Note
You can also perform a factory reset to erase your HomeLink settings, along with all other personal data (saved addresses, music favorites, imported contacts, etc.). See Erasing Personal Data with a Factory Reset.
Informational PurposesAn informational icon, calling your attention
Note
For security reasons, delete your HomeLink devices if you sell your Model S.

Troubleshooting HomeLink

Standard Mode

In Standard Mode, Model S records the RF signal from your HomeLink device's remote control. The touchscreen instructs you to stand in front of the vehicle, point the device's remote control at the front bumper, and press and hold the button until the headlights flash. When the headlights flash, Model S has learned the remote control and you can touch Continue on the touchscreen. If the headlights do not flash:

  • Check the batteries in the remote control. It is a good idea to replace the batteries before you start programming.
  • Ensure you are standing in front of Model S with the device's remote control positioned within two inches (five cm) of the Tesla emblem.
  • Press and hold the button on your device's remote control until the headlights flash. In some cases you must hold the button on the remote control for up to three minutes.
    Informational PurposesAn informational icon, calling your attention
    Note
    Some HomeLink remote controls require multiple short presses (approximately one second each press) instead of one long duration press. If you are unsuccessful after multiple attempts of using long presses, try repeated presses of one second each.

D-Mode and UR-Mode

In D-Mode and UR-Mode, the device’s receiver learns Model S. The touchscreen instructs you to press the "Learn" button (may also be called "Program" or "Smart") on the device's receiver. If this does not work, refer to the following guidelines:

  • Park Model S with its bumper as close as possible to the garage door, gate, etc. that you are trying to program.
  • Make sure you are pressing the receiver's Learn/Program/Smart button. For instructions on how to put the receiver into learning mode, refer to the product details provided with your RF device that you are trying to program.
  • If you see a screen called "Train the receiver" while programming the device, remember that this is a time-sensitive step. After pressing the Learn/Program/Smart button on the device's remote control or receiver, you only have approximately 30 seconds to return to your vehicle, press Continue, then press the trained HomeLink device name twice. Consider having someone assist you with this step.
  • Most devices stay in learning mode for only three to five minutes. Immediately after pressing the device's Learn/Program/Smart button, follow the instructions displayed on the vehicle's touchscreen.

For additional assistance or compatibility questions, contact HomeLink (www.homelink.com or call 1-800-355-3515).