Connectivity

Connectivity is an important part of all Tesla vehicles, further enhancing the driving experience by providing access to features that require data usage — including streaming music and media, live traffic visualization and more.

All Tesla vehicles come with access to Standard Connectivity. Standard Connectivity is included in your vehicle, at no additional cost, for eight years beginning on the first day your vehicle was delivered as new by Tesla or the first day it is put into service (for example, used as a demonstrator or service vehicle), whichever comes first. If you are purchasing a Certified Pre-Owned vehicle, you will be notified of how long your vehicle will include access to Standard Connectivity. With Standard Connectivity, you have access to most connectivity features over Wi-Fi, in addition to basic maps and navigation and music streaming over Bluetooth®.

Premium Connectivity provides the ability to access all connectivity features over cellular, in addition to Wi-Fi, for the most intuitive and engaging ownership experience. Premium Connectivity is currently available as a monthly subscription of HK$68.00 and can be purchased at any time from your vehicle touchscreen or the Tesla app. Orders of Model S, Model X, Model Y and Model 3 will receive a Premium Connectivity trial at delivery.

If you own a Tesla vehicle for personal use, you can subscribe to Premium Connectivity from your vehicle touchscreen or the Tesla app. If you are driving a company vehicle, contact your vehicle provider for more information.

Connectivity Packages

Note: Features are subject to change and may vary based on hardware configuration.

For vehicles with second row display, this includes second row in-drive video streaming. Some features, such as Caraoke and video streaming, are not supported on some vehicles based on hardware configuration. Review your vehicle firmware release notes to confirm feature availability for your vehicle.

Frequently Asked Questions

Purchase Show All Hide All

If your vehicle is eligible, you can subscribe to Premium Connectivity from your vehicle touchscreen or the Tesla app.

To subscribe to Premium Connectivity from your vehicle touchscreen:

On your vehicle touchscreen, tap 'Controls.'

Tap 'Upgrades.'

If your vehicle is eligible, you will see an option to subscribe to Premium Connectivity.

To subscribe, select 'Swipe to Purchase.' Your Premium Connectivity features will be available once your vehicle is parked and has completed the necessary software update.

If you do not have a billing address or credit card on file, complete your subscription purchase in the Tesla app.

Note: To subscribe from your vehicle touchscreen, make sure your vehicle has the latest software version.

To subscribe to Premium Connectivity from the Tesla app:

Open the Tesla app.

Select your vehicle.

Tap 'Upgrades.'

Tap 'Software Upgrades.'

At the top of your screen, tap 'Subscribe.'

Tap 'Add' next to Premium Connectivity.

Select the billing option. Then, tap 'Next.'

Tap 'Checkout.' Then, confirm your payment details and complete the payment process.

Note: To access this feature in the Tesla app, make sure you have the latest version of the Tesla app.
To update the payment method for your Premium Connectivity subscription, follow these steps:

Open the Tesla app.

Tap ‘Upgrades.’

Tap ‘Manage Upgrade.’

Tap ‘Premium Connectivity.’

Select the desired payment method from the dropdown.

Payment methods changed through Tesla Account by going to ‘Settings’ > ‘Payments’ do not automatically change payment on active vehicle subscription.
To download and view your Premium Connectivity subscription invoices, follow these steps:

Open the Tesla app.

Tap ‘Upgrades.’

Tap ‘Manage.’

Tap ‘Subscription.’ The invoices will be located at the bottom of the screen.

You can also download subscription invoices in your Tesla Account by going to ‘Manage Car’ > ‘Documents.’
Yes. You have the option to edit or add additional methods of payment. Only one payment method can be used for each subscription, but you can use different payment methods for different subscriptions.

Where are Premium Connectivity subscriptions available?

Premium Connectivity subscriptions are currently available to eligible customers in the countries listed below.

North America	United States and Canada
Europe	Austria, Belgium, Croatia, Czech Republic, Denmark, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Luxembourg, Netherlands, Norway, Poland, Portugal, Slovenia, Spain, Sweden, Switzerland, Türkiye and the United Kingdom
Asia Pacific	Mainland China, Australia, New Zealand, Hong Kong, Macau, Japan, Singapore, South Korea and Thailand

Who is eligible for a Premium Connectivity subscription?

All Model S, Model X, Model Y and Model 3 ordered on or after August 30, 2019 can subscribe to Premium Connectivity. All vehicles ordered on or before August 29, 2019 receive Premium Connectivity automatically for the lifetime of the vehicle (excluding retrofits or upgrades required for any features or services externally supplied to the vehicle – e.g. telecommunications network).

Model	Ordered on or before August 29, 2019	Ordered on or after August 30, 2019
Model S Model X	Free Premium Connectivity	Eligible for Premium Connectivity subscription
Model 3 Long Range Model 3 Performance	Free Premium Connectivity	Eligible for Premium Connectivity subscription
Model Y Model 3 Standard Range Plus	Not Applicable	Eligible for Premium Connectivity subscription

Standard Connectivity is included in your vehicle, at no additional cost, for eight years beginning on the first day your vehicle was delivered as new by Tesla or the first day it is put into service (for example, used as a demonstrator or service vehicle), whichever comes first. If you are purchasing a Certified Pre-Owned vehicle, you will be notified of how long your vehicle will include access to Standard Connectivity. Premium Connectivity is available as a monthly subscription. Find pricing for a Premium Connectivity subscription from your vehicle touchscreen or the Tesla app.
Yes. You can cancel your Premium Connectivity subscription at any time in the Tesla app or by tapping below.

Cancel Subscription

Monthly subscription payments will not be prorated. After your cancelation is processed, you will continue to have Premium Connectivity features for the remainder of the current billing period.

To cancel your subscription in the Tesla app:

Open the Tesla app.

Tap 'Upgrades' > 'Manage Upgrades.'

Find Premium Connectivity, tap 'Manage.'

Next to Premium Connectivity, tap 'Cancel.’
Find your Premium Connectivity receipt in the Tesla app.

To find your receipt in the Tesla app:

Open the Tesla app.

Tap 'Upgrades' > 'Manage Upgrades.'

Find Premium Connectivity, tap 'Manage.'
No. You cannot receive a partial or full refund for your Premium Connectivity subscription. You can cancel your Premium Connectivity subscription at any time and will continue to receive access to Premium Connectivity features for the duration of the billing cycle.
No. Your Premium Connectivity subscription cannot be transferred to another vehicle. You can cancel your current Premium Connectivity subscription and, if your other vehicle is eligible, you can subscribe to Premium Connectivity from the other vehicle’s touchscreen or the Tesla app.

Features Show All Hide All

Yes. All vehicles have access to over-the-air software updates. Learn more about over-the-air software updates and how to check for the latest version.
Yes. All vehicles with Standard Connectivity will continue to receive the same core maps & navigation functionality as vehicles with Premium Connectivity, including traffic-based routing, Trip Planner and Supercharger stall availability. Standard Connectivity is included in your vehicle, at no additional cost, for eight years beginning on the first day your vehicle was delivered as new by Tesla or the first day it is put into service (for example, used as a demonstrator or service vehicle), whichever comes first. If you are purchasing a Certified Pre-Owned vehicle, you will be notified of how long your vehicle will include access to Standard Connectivity. Premium Connectivity will add satellite-view maps and live traffic visualization.
Standard Connectivity offers Bluetooth® pairing, FM radio, Sirius XM capability in North America (for XM-enabled and configured vehicles) and playback from a USB drive.

Premium Connectivity is required for in-car streaming music & media over cellular.

A paid subscription to third-party streaming services is required to access music and media streaming for both Standard and Premium Connectivity.
If you took delivery of your vehicle on or after October 1, 2024, Spotify Premium is not included in your Premium Connectivity subscription.

If you took delivery of your vehicle before October 1, 2024, your Spotify Premium account will no longer be included with your Premium Connectivity subscription starting December 1, 2024.

A Spotify Premium subscription will still be included with Premium Connectivity for certain Tesla vehicles.

Your Premium Connectivity subscription allows you to stream music, podcasts and audiobooks from your favorite apps.³

If you would like to keep your current account, update the account info with your personal email by following these steps:

Open Spotify from the bottom bar of your vehicle touchscreen.

Tap the Account tab.

Scan the QR code and update your account info.

Note: Starting software version 2024.38, you can stream music with Spotify by signing in to your Spotify account. You do not need a Spotify Premium subscription to stream music with Spotify. If you do not have Spotify Premium and want to sign up, simply review the available plans and subscribe with Spotify.
No. If the vehicle's software is kept up to date, connectivity plans will not affect Autopilot. As a reminder, all vehicles have access to over-the-air software updates.

Note: Important safety updates will continue to be available over the vehicle's cellular connection.
Some features that are available with Standard Connectivity over Wi-Fi, such as video streaming and the internet browser, may also be accessed over mobile hotspots, subject to fees and restrictions of your mobile carrier.
Yes. In some cases where data usage is deemed as excessive and exceeds a fair daily usage, we reserve the right to reduce connectivity bandwidth.
Without Standard Connectivity, access to some connectivity features, including those that use cellular data or third-party licenses, may be changed or removed. These Standard Connectivity features that may change currently include maps, navigation, voice commands and more.
Yes. To limit the ability to make purchases on your vehicle touchscreen:

Open the Tesla app.

Select your preferred vehicle.

Select 'Upgrades' > 'Manage.'

Slide the toggle on or off for in-car upgrades.

Details Show All Hide All

All new Tesla vehicles ordered on or before July 20, 2022, will have Standard Connectivity features at no cost for the lifetime of the vehicle (excluding retrofits or upgrades required for any features or services externally supplied to the vehicle – e.g. telecommunications network). As additional features and services become available in the future, you will have the opportunity to upgrade your connectivity plan.
All Tesla vehicles ordered on or before August 29, 2019 will continue to have access to existing Premium Connectivity features at no cost for the lifetime of the vehicle (excluding retrofits or upgrades required for any features or services externally supplied to the vehicle – e.g. telecommunications network). As additional features and services become available in the future, you will have the opportunity to upgrade your connectivity plan.
All Certified Pre-Owned Tesla vehicles that are eligible for Premium Connectivity according to the above mentioned table, purchased on or before January 15, 2020, will continue to have the Premium Connectivity features described above at no cost for the lifetime of the vehicle, and will be active for future owners if sold privately (excluding retrofits or upgrades required for any features or services externally supplied to the vehicle – e.g. telecommunications network).

All Certified Pre-Owned Tesla vehicles purchased between January 16, 2020 and July 20, 2022 will have Standard Connectivity features at no cost for the lifetime of the vehicle (excluding retrofits or upgrades required for any features or services externally supplied to the vehicle – e.g. telecommunications network).

All Certified Pre-Owned Tesla vehicles purchased after July 20, 2022, will have Standard Connectivity for the remainder of the eight years from the first day your vehicle was delivered as new by Tesla or the first day it is put into service (for example, used as a demonstrator or service vehicle), whichever comes first. As additional features and services become available in the future, you will have the opportunity to upgrade your connectivity plan.
Tesla vehicles purchased privately or via third-party that are eligible for Premium Connectivity according to the above mentioned table, and have transferred ownership on or before January 20, 2020, will have free Premium Connectivity for the lifetime of the vehicle (excluding retrofits or upgrades required for any features or services externally supplied to the vehicle – e.g. telecommunications network).

Tesla vehicles purchased privately or via third-party and have transferred ownership on or after January 21, 2020 that do not have lifetime Premium Connectivity or an active Premium Connectivity trial will receive a 30-day trial of Premium Connectivity before being eligible for subscription. The trial will commence on the date ownership transfers and requires the buyer to notify us of such date. The trial cannot be postponed or rescheduled.

Tesla vehicles purchased privately or via third-party and have transferred ownership on or before July 20, 2022, will have Standard Connectivity features at no cost for the lifetime of the vehicle (excluding retrofits or upgrades required for any features or services externally supplied to the vehicle – e.g. telecommunications network). Tesla vehicles purchased privately or via third-party and have transferred ownership after July 20, 2022, that do not have lifetime Standard Connectivity, will have Standard Connectivity features for the remainder of the eight years beginning on the first day the vehicle was delivered as new by Tesla or the first day it is put into service (for example, used as a demonstrator or service vehicle), whichever comes first.

Note: Vehicles that were owned by Tesla after the initial sale of the vehicle but before the resale, will not include Premium Connectivity for the lifetime of the vehicle regardless of the vehicle’s purchase or production date.

Will there be a trial period for Premium Connectivity?

All Model S, Model X, Model Y and Model 3 ordered on or after August 30, 2019 will receive a Premium Connectivity trial beginning on the day of delivery. After the trial ends, Premium Connectivity will be available as a subscription.

Order Type	Premium Connectivity Trial Eligibility
New orders of Model S and Model X on or after August 30, 2019	Yes, one year starting from delivery date
Inventory orders of Model S and Model X on or after August 30, 2019	Yes, one year starting from delivery date
New orders of Model 3 and Model Y ordered on or after October 15, 2021	Yes, 30 days starting from delivery date
Inventory orders of Model 3 and Model Y ordered on or after October 15, 2021	Yes, 30 days starting from delivery date
Certified Pre-Owned vehicles orders on or after January 16, 2020	Yes, 30 days starting from delivery date
Tesla vehicles purchased privately and transferred ownership on or after January 21, 2020 without an active Premium Connectivity trial	Yes, 30 days starting from ownership transfer date
Tesla vehicles purchased privately and transferred ownership on or after January 21, 2020 with an active Premium Connectivity trial	Yes, for the duration of the initial trial period

We will send you an email notification with information on how to subscribe to Premium Connectivity in the week before your trial expires.
You can confirm your Premium Connectivity subscription status on the vehicle touchscreen in the ‘Software’ tab or in the Tesla app by tapping ‘Upgrades’ > ‘Manage Subscription.’
Cellular connectivity is a wireless data connection and only requires that you’re within range of a cell phone tower — similar to how a smartphone works.

Wi-Fi connectivity requires proximity to a router — similar to how a laptop connects to your Wi-Fi at home.
No. Your connectivity network is provided by your local telecommunications company and Tesla is not responsible for the connectivity quality or coverage.

Troubleshooting Show All Hide All

If you have Premium Connectivity, a paid subscription to third-party streaming services is required to access music and media streaming for both Standard and Premium Connectivity. Make sure you are subscribed to the third-party streaming service.
If a feature associated with Premium Connectivity is not working, make sure:

Your Premium Connectivity subscription is not expired

You are subscribed to third-party streaming services you are trying to access

Your Tesla vehicle has the latest software version

Your Tesla vehicle has a stable cellular connection

If you have checked above and a feature associated with Premium Connectivity is not working, restart your vehicle’s touchscreen by following these steps:

Shift into ‘Park.’

Hold down both scroll buttons on the steering yoke (or steering wheel) until the touchscreen turns black. Pressing the brake pedal while holding down the scroll buttons does not have any impact and is not required.

After a few seconds, the Tesla logo appears. Wait approximately 30 seconds for the touchscreen to restart.

If you have restarted your touchscreen and are still experiencing issues, scheduling a service appointment may be necessary.

¹ Currently available over Wi-Fi for Standard Connectivity

² A paid subscription to streaming services is required to access music and media streaming.

³ A paid subscription to third-party streaming services may be required to access music and media streaming for both Standard and Premium Connectivity.