How to Create, Update or Delete a Tesla Account

Your Tesla Account includes owner resources, guides and important updates. Combined with the Tesla app, you can do everything from accessing and remotely monitoring your vehicle and energy usage to transferring ownership. Learn how you can create, update or delete your account including your email using the Tesla website or the Tesla app.

Note: A Tesla Account is required to be added as an additional driver to a Tesla vehicle.

When you place your first order, you’ll be asked to create a password for your Tesla Account. Your email address is the email you used to place your order and your password is the password you created after submitting your order.

To create a Tesla Account without placing an order, follow these steps:

1. Visit Create Account.
2. Enter your information.
3. Click ‘Create Account.’

Update From the Tesla Website

If you want to change your email address associated with your Tesla Account from the Tesla website, follow these steps:

1. Visit Update Email Address.
2. Sign in using the email and password associated with your Tesla Account.
3. Follow the prompts.

Update From the Tesla App

If you want to change your email address associated with your Tesla Account from the Tesla app, follow these steps:

1. Open the Tesla app.
2. Tap the menu in the top-right corner.
3. Tap your name > ‘Personal Information.’
4. Next to your email address, tap the icon.
5. Sign in and enter your password.
6. Follow the prompts.

Note: Email address can only be changed to an email address not already associated with a Tesla Account.

Once updated, your current email address cannot be used to sign in or recover your account.

If you’re looking to transfer ownership of a vehicle to a new owner, follow the ownership transfer steps.

Adding a recovery email address to your Tesla Account will allow you to access the account if you ever lose access to the email address associated with your Tesla Account. Your recovery email address should be an email that you use regularly and is different from the email you use to sign in to your Tesla Account.

Add From the Tesla Website

To add a recovery email address to your Tesla Account from the Tesla website, follow these steps:

1. Visit Add Recovery Email.
2. Sign in using the email and password associated with your Tesla Account.
3. Follow the prompts.

Add From the Tesla App

To add a recovery email address to your Tesla Account from the Tesla app, follow these steps:

1. Open the Tesla app.
2. Tap the menu in the top-right corner.
3. Tap your name > ‘Security & Privacy.’
4. Tap ‘Security.’
5. Sign in to your Tesla Account.
6. Under ‘Sign In Management’ and next to ‘Recovery Email,’ tap ‘Add.’
7. Follow the prompts.

Once you have added a recovery email to your Tesla Account, you can reset your password using the recovery email. You can edit your recovery email address online or in the Tesla app.

You can request to delete your Tesla Account and the associated data at any time.

Note: Once your account is deleted it cannot be recovered.

Before deleting your Tesla Account, you must make sure you:

• Are not added as a driver for a vehicle.
• Have removed all active Tesla products.
• Do not have an outstanding balance.
• Do not have an active Tesla Insurance quote or policy.
• Do not have an active Supercharging Membership.
• Do not have an open Tesla Shop order.
• Do not have an open vehicle order.
• Do not have an open energy order.

If your account does not meet all the above criteria, you may not be able to delete your Tesla Account.

Delete Your Account From the Tesla Website

To delete your Tesla Account and data from the Tesla website, follow these steps:

1. Sign in to your Tesla Account.
2. Select ‘Data & Privacy’ > ‘Delete Account.’
3. Follow the prompts.

Delete Your Account From the Tesla App

To delete your Tesla Account and data from the Tesla app, follow these steps:

1. Open the Tesla app.
2. Tap the menu in the top-right corner.
3. Tap your name > ‘Security & Privacy.’
4. At the bottom, tap ‘Delete Account.’
5. Follow the prompts.

You will receive an email confirmation once the deletion has been processed. Deleting your account may take up to 30 business days to process.