The front and rear motors in Model X generate power when the wheels spin. Always transport Model X with all four tires off the ground. Ensure that the tires are unable to spin at any time during transport.

Do not transport Model X using any method that is not specified by Tesla. Adhere to the instructions provided in the following sections and observe all warnings and cautions provided. Damage caused by improper transporting of your vehicle is not covered by the warranty.

A flatbed truck or comparable transport vehicle is the recommended method of transporting Model X. The vehicle can face either direction when using a flatbed.

If Model X must be transported without a flatbed truck, then wheel lifts and dollies must be used to ensure that all four wheels are off of the ground. This method may only be used for a maximum of 35 miles (55 km), and must not exceed the manufacturer speed rating of the dollies. With this method, Tesla recommends the vehicle faces forward so that the front wheels are lifted and the rear wheels are on dollies.

Your Model X is equipped with an air suspension system that automatically self-levels the vehicle, even when power is off. To prevent damage, you must activate Jack mode to disable self-leveling:

1. Touch Controls > Suspension on the touchscreen.
2. Press the brake pedal, and then touch Very High to maximize height.
3. Touch Controls > Service > Jack Mode.

Transport Mode keeps the parking brake disengaged while winching Model X onto a flatbed truck. When active, Transport Mode displays a message indicating that the vehicle will remain free-rolling. The following are required to enable Transport Mode:

• Low voltage power. You are unable to use the touchscreen to activate Transport Mode if Model X has no power.
• Model X must detect a key. Transport Mode is available only when a key is detected.
• Ensure the vehicle is not connected to a charger. Transport Mode is not available if Model X is still plugged in.

To activate Transport Mode:

1. Ensure the vehicle is in Park.
2. Chock the tires and make sure Model X is secure.
3. Press and hold the brake pedal, and then on the touchscreen, touch Controls > Service > Towing. The touchscreen displays a message reminding you how to properly transport Model X.
4. Touch Enter Transport Mode. The button turns blue to show that Model X is now in Transport Mode. Model X is now free-rolling and can be rolled slowly (no faster than walking speed) for short distances or winched (for example, onto a flatbed truck).

To cancel Transport Mode, touch Exit Transport Mode or shift Model X into Park. If your phone key is not detected, canceling Transport Mode powers off Model X. You may need your key card to restart the vehicle.

1. Locate the tow eye. The tow eye is located in the front trunk.

   

2. To remove the tow eye cover, insert a small, flat screwdriver into the top and bottom slots, release the snaps and pull the cover towards you.
   Note

   The front tow eye cover is connected to the vehicle's black negative (-) terminal.

   

3. Fully insert the tow eye into the opening, then turn it counter-clockwise until securely fastened.

   

4. Attach the winch cable to the tow eye.
   CAUTION

   Before pulling, make sure the tow eye is securely tightened.
5. Activate Transport Mode.
6. Pull Model X slowly onto the flatbed truck.

It is strongly recommended that you connect the winch to your vehicle's tow eye, as described previously. However, if a situation arises in which the tow eye is not available (lost, misplaced, etc.), the following instructions describe how to attach tow straps.

1. Attach the tow straps to each of the lower suspension arms underneath the front of the vehicle.
   CAUTION

   Do not attach the tow straps to any other suspension component. Only attach tow straps to the lower suspension arms, as shown below.

   

2. To protect the underbody from damage, place a protective barrier (such as a piece of wood) between the tow strap and underbody.
3. Activate Transport Mode.
4. Pull Model X slowly onto the flatbed truck.

It is strongly recommended that you connect the winch to your vehicle's tow eye, as described previously. However, if a situation arises in which the vehicle must be pulled from the rear, Tesla recommends attaching the winch to the tow hitch. Refer to the owner's manual for instructions on how to connect the tow hitch.

The vehicle's tires must be secured onto the truck using the eight-point tie-down method.

• Ensure any metal parts on the tie-down straps do not contact painted surfaces or the face of the wheels.
• Do not place tie-down straps over body panels or through the wheels.

If Model X has no low voltage power, perform the following steps to open the hood or jump start the low voltage battery.

1. Open the hood. See Opening the Hood with No Power for more information on opening the hood if the vehicle does not have power.
2. Jump start the low voltage battery (see Jump Starting).