Wall Connector
Wall Connector is an efficient and convenient home charging solution that lets you plug your vehicle in overnight and start your day fully charged. To purchase a Wall Connector, visit your nearest Service Center.
Speed
Wall Connector can provide up to 11 kW output. For Tesla vehicles, Wall Connector provides up to 65 kilometers of range per hour of charge. For other electric vehicles, refer to your vehicle manufacturer’s guidance to determine your charging speed.
Vehicle Compatibility
Wall Connector is compatible with most electric vehicles including Tesla vehicles and other electric vehicles. Make sure the Wall Connector you are purchasing has a plug that matches the charging inlet on your electric vehicle.
Convenience
Wall Connector can adapt to most home electrical systems, with customizable power levels on a range of circuit breakers. This versatility allows installation in most homes, apartments, condos and workplaces.
Tesla App
Set up your Wall Connector in the Tesla app and connect it to a local Wi-Fi network to control, schedule and get data on your Wall Connector. Firmware updates will be automatically sent to the Wall Connector to improve the user experience and introduce new features. Installers can complete the commissioning process in the Tesla One app, including selecting circuit breaker settings, configuring power sharing and connecting to Wi-Fi.
Warranty
The warranty for normal residential use of a Wall Connector covers your Wall Connector for a period of 48 months from the date of invoice. The warranty for normal commercial use of a Wall Connector covers your Wall Connector for a period of 12 months from the date of invoice.
Commercial Use and Billing
Property managers, developers and commercial real estate owners can join our growing network of Charging Partners by offering on-site EV charging. Install Wall Connectors as a public or private amenity to benefit from pay-per-use functionality and 24/7 remote monitoring while attracting customers with EV charging.
Power Sharing
Power sharing is ideal for households that need to charge more than one electric vehicle at the same time, but may not have enough power for multiple electrical circuits. This functionality allows up to six Wall Connectors to share power from one circuit while still allowing your vehicles to receive a sufficient charge.
Indoor/Outdoor Compatible
Wall Connector’s lightweight design allows for versatile, indoor or outdoor mounting.
For the fastest home charging, install Wall Connector with a circuit breaker that matches your vehicle’s onboard charger capabilities. To view the max amperage of your Tesla vehicle, tap the lightning bolt icon on the touchscreen. To determine the max amperage of your electric vehicle, refer to your vehicle manufacturer’s guidance.
For unique power situations or when power may be limited, Wall Connector can also be installed with lower amperage circuit breakers to support almost any existing electrical system.
Refer to the following table for Tesla vehicle charging speeds for each power level option:
|
Wall Connector Technical Details |
Charge Speed Kilometers of Range per Hour of Charge1 |
||
|---|---|---|---|
| Circuit breaker (phase + amps) | Output power (kW) | Model 31 (km/h) | Model Y1 (km/h) |
| 3phase 16A | 11 kW | 75 | 75 |
| Single phase 32A | 7.4 kW | 50 | 50 |
| Single phase 16A | 3.5 kW | 25 | 25 |
| Single phase 10A | 2.3 kW | 15 | 15 |
Process
We recommend installing your Wall Connector prior to taking delivery of your vehicle. Most installations will take a few hours, but finding an installer and scheduling your installation can take up to two weeks.
Follow these steps to successfully install a Wall Connector in your home:
- Find a Tesla Certified Installer
Reach out to your Tesla Advisor or email charging_TH@tesla.com for assistance. - Request a Quote
Tesla Certified Installers will contact you directly and schedule a site visit. Installers will offer a proposal and quote that describes the installation work you need completed in 10 working days after the site visit.
Note: There may be a fee for site visits. - Schedule Your Installation
Once you confirm a quote from a Tesla Certified Installer, the Installer will schedule your installation date and time based on your preference.
Cost
Installation pricing can vary depending on your home charging hardware and electrical system.
Typically included:
- Professional installation service and materials
- Permit/Certificate
- Inspection
- Installation warranty
Typically additional:
- Long cable run (distance from switchboard to installation site)
- New meter application and installation
- Interior decoration work
- Traveling to locations outside of cities
- Additional sub panel
- Trenching/digging (underground cable run)
- Switchboard upgrade
- Stand/mounting required
- Concealed cabling
Installation Resources
For installers, find information on installing a Wall Connector.
Charging and adapter product guides are also available for installation and troubleshooting Tesla charging products.
For questions about a Wall Connector you ordered and have not yet received, contact us at charging_TH@tesla.com.
If you are experiencing problems with a Wall Connector, contact us at charging_TH@tesla.com or find additional resources for assistance.
1 Model 3 RWD and Model Y RWD max charge rates on a 400 V Three-phase power supply are 16 amps (11 kW).