First Responder Information for Energy Products
Tesla is committed to public safety and awareness regarding our charging and energy products. Utilize the guides and emergency response videos to learn how to respond safely and effectively in situations involving Tesla charging and energy products.
For additional information, compliance certification and details for the products available in specific jurisdictions, learn about energy product safety for authorities having jurisdiction.
Solar Roof
Download the guide to learn about Solar Roof emergency response information and handling.
Document
Powerwall
Download the guide to learn about Powerwall emergency response information and product handling.
Document
Fire Service Video
Learn about the recommended safety response tactics for Powerwall in the case of an emergency thermal event.
Industrial Energy Products
Download the guide to make safe and effective decisions in emergency situations involving Powerpack or Megapack.
Fire Service Video
Learn about the recommended safety response tactics for Powerpack or Megapack in the case of an emergency thermal event.
Contact Us
Energy
For questions related to Powerpack and Megapack, contact us at +31 2 08 88 53 32.
For questions related to Powerwall, email us at PowerwallSupportEMEA@tesla.com.
Tesla endeavors to keep the material on this page accurate and up to date relative to the time of publication. Because continuous improvement is a goal at Tesla, we reserve the right to modify some or all of this material at any time, without notice.