Installing a Wall Connector

Wall Connector is designed for easy installation. An open wire box with integrated terminals provides plenty of room for landing wires, with entry point options from the top, bottom and rear. Installers can use a mobile device to commission Wall Connector and connect to customer’s Wi-Fi networks.

How to Install a Wall Connector

Download Manual

Note: Installers should download and fully review the Wall Connector installation manual prior to installation.

For more information on how to install a Wall Connector, watch the video below.

Commissioning and Connecting to Wi-Fi

Wall Connector installers can configure the set up within the Tesla One app. To successfully commission the Wall Connector, scan the QR code located on the front of the installation Quickstart Guide included with the packaging. This QR code provides the unique credentials to connect to the unit, enable Power Management features, connect to Wi-Fi, and set the circuit breaker rating and output amperage.

Once set-up is complete in the Tesla One app, residential customers can register their Wall Connector in the Tesla app to access more features, including charging stats and history.

How to Set Up

Prepare the Wall Connector
A pulsing green light on the Wall Connector indicates it's ready to be commissioned. If you do not see a green light, press and hold the button on the Wall Connector handle for five seconds to prepare for commissioning.

Begin Installation
Open the Tesla One app and tap 'Begin' on the install page, then scan the QR code from the QuickStart guide or the back of the Wall Connector. In 'Installation Settings,' enter the installation country and breaker size.

Connect to Wi-Fi
In the Tesla One app, tap 'Wi-Fi,' then select an available Wi-Fi network or connect to a network manually. Once Wall Connector is connected to Wi-Fi, a green checkmark will appear next to the Wi-Fi and Internet icons in the Tesla One app.

Note: Wall Connector is compatible with 2.4 GHz password-protected Wi-Fi networks.

Update Software and Configure Access Controls
To check if your Wall Connector software is up-to-date in the Tesla One app, tap 'Software Updates.' To configure your Wall Connector access controls in the Tesla One app, select 'Access Controls.' In Access Controls, you can choose:

All Vehicles - Allows any EV to use the Wall Connector

Only Tesla - Allows all Tesla vehicles to use the Wall Connector

Authorized Tesla Only - Allows only select Tesla vehicles to use the Wall Connector

Compatibility Mode - Allows your Wall Connector to be compatible with previous software versions

If you choose 'Authorized Tesla Only,' you can add approved vehicles by tapping 'Add' and entering their VINs.

Final Verification and Tesla app
Your Wall Connector commissioning is complete if all the tabs in the Tesla One app show a green checkmark and the Wall Connector has a solid green light. Once commissioning is complete, connect your Wall Connector to the Tesla app to view your charging history and set up a charging schedule.

For more information on how to commission Wall Connector, watch the video below.

Note: This video shows a U.S. electrical setup but the commissioning process remains the same.

Connect the Wall Connector to local Wi-Fi to automatically receive firmware updates. New features and functionality will be rolled out over time.

Support

If you are looking to register two or more Tesla Wall Connectors for commercial purposes, refer to our Commercial Registration for Wall Connectors form.

If you are already registered as an existing partner and you want to update your site or add/remove a Wall Connector, complete our Destination Charging Adjustment or Removal form.

If you have additional questions, contact Customer Support.

If you are a professional installer, you can get assistance with Wall Connectors by reaching out to our support via +44 1628450630.

Additional Resources