First Responder Information for Vehicles and Charging Products
Tesla is committed to public safety and awareness regarding our products. Utilize the guides to learn how to respond safely and effectively in situations involving Tesla vehicles and charging products.
Model S
Use the following resources including Emergency Response Guides and Quick Response Sheets to understand how to safely handle a Model S. Additionally, view the latest Owner's Manual to browse how to operate the vehicle and more.
Model S Documents
2012-2020 Model S Documents
Emergency Response Guide 2016+
Emergency Response Guide Model S Dual Motor 2014-2015
Video Guides
Browse the Tesla Video Guide to find video tutorials about Model S.
Model 3
Use the following resources including Emergency Response Guides and Quick Response Sheets to understand how to safely handle a Model 3. Additionally, view the latest Owner's Manual to browse how to operate the vehicle and more.
Model 3 Documents
2017 - 2023 Model 3 Documents
Video Guides
Browse the Tesla Video Guide to find video tutorials about Model 3.
Model X
Use the following resources including Emergency Response Guides and Quick Response Sheets to understand how to safely handle a Model X. Additionally, view the latest Owner's Manual to browse how to operate the vehicle and more.
Model X Documents
2015-2020 Model X Documents
Video Guides
Browse the Tesla Video Guide to find video tutorials about Model X.
Model Y
Use the following resources including Emergency Response Guides and Quick Response Sheets to understand how to safely handle a Model Y. Additionally, view the latest Owner's Manual to browse how to operate the vehicle and more.
Model Y Documents
Video Guides
Browse the Tesla Video Guide to find video tutorials about Model Y.
Cybertruck
Use the following Rescue Sheet to understand how to safely handle a Cybertruck in case of emergencies.
Cybertruck Document
Roadster
Use the following resources including Emergency Response Guides and Quick Response Sheets to understand how to safely handle a Roadster.
Roadster Documents
Semi
Use the following resources to understand Semi product information and handling.
Semi Document
Supercharger
Use the following resource to understand Supercharger emergency response information and handling.
Supercharger Document
Home Charging
Use the following resources to understand Wall Connector and Mobile Connector safety information, installation and handling.
Home Charging Documents
Additional Resources
Be well equipped with the fundamental knowledge to respond in situations involving Tesla vehicles.
EV Safety and Training
Review the Electric Vehicle Safety Training for web modules and information that covers general safety best practices.
For specific knowledge relevant to professionals working with EVs in various capacities, review trainings and hands-on curriculums led by the University of Extrication.
Contact Us
For first responders who have questions, email us at firstrespondersafety@tesla.com.
For second responders with roadside support questions, contact Tesla Roadside Assistance.
Tesla endeavors to keep the material on this page accurate and up to date relative to the time of publication. Because continuous improvement is a goal at Tesla, we reserve the right to modify some or all of this material at any time, without notice.