Connectivity

Connectivity is an important part of all Tesla vehicles, further enhancing the driving experience by providing access to features that require data usage — including streaming music and media, live traffic visualization and more.

All Tesla vehicles come with access to Standard Connectivity. Standard Connectivity is included in your vehicle, at no additional cost, for eight years beginning on the first day your vehicle was delivered as new by Tesla or the first day it is put into service (for example, used as a demonstrator or service vehicle), whichever comes first. If you are purchasing a used vehicle, you will be notified of how long your vehicle will include access to Standard Connectivity. With Standard Connectivity, you have access to most connectivity features over Wi-Fi, in addition to basic maps and navigation and music streaming over Bluetooth®.

Premium Connectivity provides the ability to access all connectivity features over cellular, in addition to Wi-Fi, for the most intuitive and engaging ownership experience. Premium Connectivity will be available as a monthly subscription. Orders of Model S, Model X and Model 3 will receive a Premium Connectivity trial at delivery.

If you own a Tesla vehicle for personal use, you will be able to subscribe to Premium Connectivity from the Tesla app. If you are driving a company vehicle, contact your vehicle provider for more information.

Connectivity Packages

Connectivity Packages	Standard	Premium
Navigation
Live Traffic Visualization
Sentry Mode - View Live Camera
Satellite-View Maps
Video Streaming^1,2
Caraoke
Music Streaming^1,2
Internet Browser¹

Features subject to change and may vary based on hardware configuration

For vehicles with second row display, this includes second row in-drive video streaming. Some features, such as Caraoke and video streaming, are not supported on some vehicles based on hardware configuration. Review your vehicle firmware release notes to confirm feature availability for your vehicle.

Frequently Asked Questions

Eligibility Show All Hide All

Where are Premium Connectivity subscriptions available?

Premium Connectivity subscriptions are currently available to eligible customers in the countries listed below.

North America	United States and Canada
Europe	Austria, Belgium, Croatia, Czech Republic, Denmark, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Luxembourg, Netherlands, Norway, Poland, Portugal, Slovenia, Spain, Sweden, Switzerland, Türkiye and the United Kingdom
Asia Pacific	Mainland China, Australia, New Zealand, Hong Kong, Macau, Japan, Singapore, South Korea and Thailand

Who is eligible for a Premium Connectivity subscription?

All Model S, Model X and Model 3 ordered on or after January 10, 2020 will be able to subscribe to Premium Connectivity. All vehicles ordered on or before January 9, 2020 receive Premium Connectivity automatically for the lifetime of the vehicle (excluding retrofits or upgrades required for any features or services externally supplied to the vehicle – e.g. telecommunications network).

Model	Ordered on or before January 9, 2020	Ordered on or after January 10, 2020
Model S Model X	Free Premium Connectivity	Eligible for Premium Connectivity subscription
Model 3 with Premium Interior	Free Premium Connectivity	Eligible for Premium Connectivity subscription
Model 3 Standard Range Model 3 Standard Range Plus Model 3 Rear-Wheel Drive	Not Applicable	Eligible for Premium Connectivity subscription

Features Show All Hide All

Yes. All vehicles have access to over-the-air software updates. Learn more about over-the-air software updates and how to check for the latest version.
Yes. All vehicles with Standard Connectivity will continue to receive the same core maps & navigation functionality as vehicles with Premium Connectivity, including traffic-based routing, Trip Planner and Supercharger stall availability. Standard Connectivity is included in your vehicle, at no additional cost, for eight years beginning on the first day your vehicle was delivered as new by Tesla or the first day it is put into service (for example, used as a demonstrator or service vehicle), whichever comes first. If you are purchasing a used vehicle, you will be notified of how long your vehicle will include access to Standard Connectivity. Premium Connectivity will add satellite-view maps and live traffic visualization.
Standard Connectivity offers Bluetooth® pairing, FM radio, Sirius XM capability in North America (for XM-enabled and configured vehicles) and playback from a USB drive.

Premium Connectivity is required for in-car streaming music & media over cellular.

A paid subscription to third-party streaming services is required to access music and media streaming for both Standard and Premium Connectivity.
No. If the vehicle's software is kept up to date, connectivity plans will not affect Autopilot. As a reminder, all vehicles have access to over-the-air software updates.

Note: Important safety updates will continue to be available over the vehicle's cellular connection.
Some features that are available with Standard Connectivity over Wi-Fi, such as video streaming and the internet browser, may also be accessed over mobile hotspots, subject to fees and restrictions of your mobile carrier.
Yes. In some cases where data usage is deemed as excessive and exceeds a fair daily usage, we reserve the right to reduce connectivity bandwidth.
Without Standard Connectivity, access to some connectivity features, including those that use cellular data or third-party licenses, may be changed or removed. These Standard Connectivity features that may change currently include maps, navigation, voice commands and more.

Details Show All Hide All

All new Tesla vehicles ordered on or before July 20, 2022, will have Standard Connectivity features at no cost for the lifetime of the vehicle (excluding retrofits or upgrades required for any features or services externally supplied to the vehicle – e.g. telecommunications network). As additional features and services become available in the future, you will have the opportunity to upgrade your connectivity plan.
All Tesla vehicles ordered on or before January 9, 2020 will continue to have access to existing Premium Connectivity features at no cost for the lifetime of the vehicle (excluding retrofits or upgrades required for any features or services externally supplied to the vehicle – e.g. telecommunications network). As additional features and services become available in the future, you will have the opportunity to upgrade your connectivity plan.
All used Tesla vehicles that are eligible for Premium Connectivity according to the above mentioned table, purchased on or before January 15, 2020, will continue to have the Premium Connectivity features described above at no cost for the lifetime of the vehicle, and will be active for future owners if sold privately (excluding retrofits or upgrades required for any features or services externally supplied to the vehicle – e.g. telecommunications network).

All used Tesla vehicles purchased between January 16, 2020 and July 20, 2022 will have Standard Connectivity features at no cost for the lifetime of the vehicle (excluding retrofits or upgrades required for any features or services externally supplied to the vehicle – e.g. telecommunications network).

All used Tesla vehicles purchased after July 20, 2022, will have Standard Connectivity for the remainder of the eight years from the first day your vehicle was delivered as new by Tesla or the first day it is put into service (for example, used as a demonstrator or service vehicle), whichever comes first. As additional features and services become available in the future, you will have the opportunity to upgrade your connectivity plan.

Will there be a trial period for Premium Connectivity?

All Model S, Model X and Model 3 ordered on or after January 10, 2020 will receive a Premium Connectivity trial beginning on the day of delivery. After the trial ends, Premium Connectivity will be available as a subscription.

Order Type	Premium Connectivity Trial Eligibility
New orders of Model S and Model X on or after January 10, 2020	Yes, one year starting from delivery date
Inventory orders of Model S and Model X on or after January 10, 2020	Yes, one year starting from delivery date
New orders of Model 3 ordered on or after October 15, 2021	Yes, 30 days starting from delivery date
Inventory orders of Model 3 ordered on or after October 15, 2021	Yes, 30 days starting from delivery date
Used vehicles orders on or after January 16, 2020	Yes, 30 days starting from delivery date
Any vehicles that is sold privately through a third-party, and does not already have Premium Connectivity	No

We will send you an email notification with information on how to subscribe to Premium Connectivity in the week before your trial expires.
Cellular connectivity is a wireless data connection and only requires that you’re within range of a cell phone tower — similar to how a smartphone works.

Wi-Fi connectivity requires proximity to a router — similar to how a laptop connects to your Wi-Fi at home.
No. Your connectivity network is provided by your local telecommunications company and Tesla is not responsible for the connectivity quality or coverage.

Troubleshooting Show All Hide All

If you have Premium Connectivity, a paid subscription to third-party streaming services is required to access music and media streaming for both Standard and Premium Connectivity. Make sure you are subscribed to the third-party streaming service.
If a feature associated with Premium Connectivity is not working, make sure:

Your Premium Connectivity subscription is not expired

You are subscribed to third-party streaming services you are trying to access

Your Tesla vehicle has the latest software version

Your Tesla vehicle has a stable cellular connection

If you have checked above and a feature associated with Premium Connectivity is not working, restart your vehicle’s touchscreen by following these steps:

Shift into ‘Park.’

Hold down both scroll buttons on the steering yoke (or steering wheel) until the touchscreen turns black. Pressing the brake pedal while holding down the scroll buttons does not have any impact and is not required.

After a few seconds, the Tesla logo appears. Wait approximately 30 seconds for the touchscreen to restart.

If you have restarted your touchscreen and are still experiencing issues, scheduling a service appointment may be necessary.

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¹ Currently available over Wi-Fi for Standard Connectivity

² A paid subscription to streaming services is required to access music and media streaming.