3G Cellular Network Retirement

• Roadside assistance to unlock your vehicle remotely
• Certain Tesla app capabilities, including Summon, Pre-conditioning, vehicle location, remote unlock, etc.
• Certain Infotainment features, including navigation, maps, live traffic updates, up-to-date Supercharger availability and outage information, online music streaming, and onboard map updates
• Over-the-air updates
• Scheduled Departure

Yes. You may access the affected features when connected to a Wi-Fi network. However, some features, such as navigation, maps, live traffic updates, and live Supercharger information may not be accessible solely with a Wi-Fi connection as they are typically used while the vehicle is being driven.

Your vehicle will be affected by providers’ 3G network shutdown if it is a Model S vehicle built before June 2015 and has not been upgraded to an LTE-capable modem or purchased Infotainment Upgrade, as these vehicles were not produced with a 4G/LTE capable modem.

You can also check your vehicle’s cellular network by looking at the connectivity status bars/icon near the top of the touchscreen. If ‘LTE’ is displayed next to this icon at any time (may require stable cellular connectivity), your vehicle will not be affected by providers’ 3G network shutdown.

Upgrading to an LTE-capable modem will take between 1 hour and 1.5 hours by itself. However, if the upgrade is performed in the same appointment as a media control unit (‘MCU’)/touchscreen repair, only 20 to 30 minutes will be added to the repair time.