Wall Connector

Wall Connector is an efficient and convenient home charging solution that lets you plug your vehicle in overnight and start your day fully charged. Visit the Tesla Shop to purchase a Wall Connector and any additional parts.

Note: Wall Connector should be installed by a Tesla Certified Installer. The installation and testing costs are not included in the purchase price for Wall Connector.

Speed

Wall Connector can provide up to 22 kW / 32 amp output. For Tesla vehicles, Wall Connector provides up to 71 kilometers of range per hour of charge. For other electric vehicles, refer to your vehicle manufacturer’s guidance to determine your charging speed.

Vehicle Compatibility

Wall Connector is compatible with most electric vehicles including Tesla vehicles and other electric vehicles. Make sure the Wall Connector you are purchasing has a plug that matches the charging inlet on your electric vehicle.

Convenience

Wall Connector can adapt to most home electrical systems, with customizable power levels on a range of grid connection and amperage. This versatility allows installation in most homes, apartments, condos and workplaces.

Tesla Apps

Set up your Wall Connector in the Tesla app and connect it to a local Wi-Fi network to control, schedule and get data on your Wall Connector. Firmware updates will be automatically sent to the Wall Connector to improve the user experience and introduce new features. Installers can complete the commissioning process in the Tesla One app, including selecting circuit breaker settings, configuring power sharing and connecting to Wi-Fi.

Warranty

The warranty for normal residential use of a Wall Connector covers your Wall Connector for a period of 48 months from the date of invoice. The warranty for normal commercial use of a Wall Connector covers your Wall Connector for a period of 12 months from the date of invoice.

Commercial Use and Billing

Property managers, developers and commercial real estate owners can join our growing network of Charging Partners by offering on-site EV charging. Install Wall Connectors as a public or private amenity to benefit from pay-per-use functionality and 24/7 remote monitoring while attracting customers with EV charging.

Access Control

Charging Access Control gives you full control over which vehicles are allowed to charge with your Wall Connector. You can restrict charging access directly through the commissioning wizard without having to resort to a physical locking device. This functionality is limited to Tesla vehicles.

Indoor/Outdoor Compatible

Wall Connector’s lightweight design allows for versatile, indoor or outdoor mounting.

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For the fastest home charging, install Wall Connector with a circuit breaker that matches your vehicle’s onboard charger capabilities. To view the max amperage of your Tesla vehicle, tap the lightning bolt icon on the touchscreen. To determine the max amperage of your electric vehicle, refer to your vehicle manufacturer’s guidance.

For unique power situations or when power may be limited, Wall Connector can also be installed with lower amperage circuit breakers to support almost any existing electrical system.

Refer to the following table for Tesla vehicle charging speeds for each power level option:

Approximate kilometers of range recovered per hour of charge:

• Model 3 and Model Y: 7 kilometers per kW
• Model S and Model X: 5 kilometers per kW

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Process

We recommend installing your Wall Connector prior to taking delivery of your vehicle. Most installations will take a few hours, but finding an installer and scheduling your installation can take up to two weeks.

Follow these steps to successfully install a Wall Connector in your home:

1. Find a Tesla Certified Installer
   Enter your postal code or address in the Find a Certified Installer tool to locate an installer in your area.
2. Request a Quote
   We recommend installing the Wall Connector on a 32 amp circuit in the parking space closest to your existing electrical infrastructure. Many installers now offer quotes online and by email, making it easy to obtain multiple quotes.
3. Purchase Your Wall Connector
   Once you have a quote from an installer, order your Wall Connector online.
4. Schedule Your Installation
   Forward the Wall Connector Order Shipment Confirmation email to your installer and schedule your installation date directly.

Installation Resources

For installers, find information on installing a Wall Connector.

Charging and adapter product guides are also available for installation and troubleshooting Tesla charging products.

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Order Support

For questions about a Wall Connector you ordered and have not yet received, contact us.

Troubleshooting Support

To troubleshoot your Wall Connector, follow these steps:

1. Click on the ‘Diagnose’ button below if your Wall Connector is experiencing a problem.
2. You will be asked to sign in to your Tesla Account and complete a few preliminary troubleshooting steps.
3. If your issue still isn’t resolved, we’ll connect you with a Technical Support Agent.

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• Home Charging
• Charging & Adapter Product Guides
• Wall Connector Power Management
• Wall Connector Access Control
• Installing a Wall Connector

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