Extended Service Agreement

Your Model S or Model X is protected by a 4 year or 80,000 km (whichever comes first) New Vehicle Limited Warranty and 8 year or unlimited kilometer Battery and Drive Unit Limited Warranty. These warranties cover the repair or replacement necessary to correct defects in the materials or workmanship of any parts manufactured or supplied by Tesla that occur under normal use during the coverage period.

The Extended Service Agreement covers the repair or replacement necessary to correct defects in the materials or workmanship of most parts manufactured or supplied by Tesla during the coverage period, excluding the vehicle’s lithium-ion battery and drive unit, which have their own separate warranty. Coverage is based upon the purchased agreement option and takes effect on the date that your original New Vehicle Limited Warranty expires.

2-Year Extended Service Agreement
2 years or 120,000 kilometers, whichever comes first.

4-Year Extended Service Agreement
4 years or 160,000 kilometers, whichever comes first.

Model S	After 180 Days from Actual Delivered Date
2-Year Extended Service Agreement	HK$16,000
4-Year Extended Service Agreement	HK$30,000

Model X	After 180 Days from Actual Delivered Date
2-Year Extended Service Agreement	HK$17,000
4-Year Extended Service Agreement	HK$32,000

Frequently Asked Questions

Available Coverage

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Your Model S and Model X are covered by the New Vehicle Limited Warranty, which includes the Basic Vehicle Limited Warranty, the Supplemental Restraint System ("SRS") Limited Warranty and the Battery and Drive Unit Limited Warranty.

The Basic Vehicle Limited Warranty covers the repair or replacement necessary to correct defects in the materials or workmanship of any Model S or Model X parts manufactured or supplied by Tesla that occur under normal use for a period of four years or 80,000 kilometers) whichever comes first.

The SRS Limited Warranty covers the repair or replacement necessary to correct defects in the materials or workmanship of the vehicle's seat belts or airbag system manufactured or supplied by Tesla that occur under normal use for a period of five years or 100,000 kilometers, whichever comes first.

The Battery and Drive Unit Limited Warranty covers the repair or replacement of any malfunctioning or defective Model S or Model X lithium-ion battery for a period of eight years or unlimited kilometers, with the exception of the original 60 kWh battery (manufactured before 2015) that is covered for a period of eight years or 200,000 kilometers, whichever comes first. To provide you with even more assurance, the Battery and Drive Unit Limited Warranty will also cover damage to your vehicle from a battery fire even if it is the result of driver error, subject to certain exclusions.
Extended Service Agreements cover the repair or replacement necessary to correct defects in the materials or workmanship of most parts manufactured or supplied by Tesla during the coverage period, excluding the lithium-ion battery and drive unit, which have their own separate warranty. Coverage is based upon the purchased agreement option and takes effect on the date that your original New Vehicle Limited Warranty expires.
There are specific items that are not covered by the Extended Service Agreement including, but not limited to: consumable and maintenance parts (e.g. filters, liquids, batteries, brake pads), suspension alignment, appearance care (cleaning and polishing), shock absorbers, upholstery wear and tear and tires. For a complete list, refer to Service Agreement Terms and Conditions.

Eligibility

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Owners (excluding 3rd party dealers and vehicles purchased from a 3rd party dealer) with Model S or X vehicles subject to the New Vehicle Limited Warranty which are still within the eligible purchase period can purchase the Extended Service Agreement.
We recommend you purchase the Extended Service Agreements between 181 and 365 days after the initial delivery by Tesla to you. Purchases made within the first 180 days are subject to additional taxes. You may purchase the Extended Service Agreement no later than 30 days or 1,600 km, whichever comes first, past the expiration of your New Vehicle Limited Warranty. The Extended Service Agreement covers the repair or replacement necessary to correct defects in the materials or workmanship of most parts manufactured or supplied by Tesla during the coverage period, excluding the vehicle’s lithium-ion battery and drive unit, which have their own separate warranty.

Purchasing and Using Coverage

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An Extended Service Agreement cannot be added to the total cost of your Model S or Model X, whether you are financing or not. These plans can only be purchased separately. Extended Service Agreements purchased within the first 180 days of ownership are subject to additional taxes.
It is highly recommended that you service your Model S or Model X every 12 months or 20,000 kilometers, whichever comes first. If you do not follow this recommendation, your New Vehicle Limited Warranty will not be affected. During the agreement period of the Extended Service Agreement, your coverage may be affected if recommended service is not performed. See the Extended Service Agreement Terms and Conditions for further details.
We recommend bringing your vehicle into a Tesla Service Center for any service needs. If you choose to bring your vehicle to a non-Tesla shop for any maintenance or repairs, if problems occur, this could affect coverage under your warranty.

Extending, Transferring or Canceling Coverage

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Your New Vehicle Limited Warranty will follow your vehicle and be transferred to the new owner when a vehicle ownership transfer is performed through Tesla.
Yes, you can transfer the unused portion of your Extended Service Agreement with the sale of your vehicle. The agreement will transfer to the new owner when the vehicle ownership transfer is processed through Tesla. Refer to the Extended Service Agreement Terms and Conditions for more information.
Yes. You can request to cancel your Extended Service Agreement at any time and receive a prorated refund, based on your claims history. Review the Extended Service Agreement Terms and Conditions for more information. You cannot downgrade or upgrade your Extended Service Agreement once you have purchased.