After ordering your vehicle, set up a Tesla Account with the email address used to place your order. Complete your pre-delivery tasks in your Tesla Account to receive a delivery appointment.
Customer contact
Delivery location
Trade-in
Payment method
Registration documents and address
Driver's license
Your Tesla Account includes important updates, owner resources and guides regarding your delivery. We encourage you to check your Tesla Account for updates regularly, and complete any pending actions needed. For more information, visit Tesla Account Support.
You can change your Tesla design until the final invoice for your order is available in your Tesla Account. Note that order changes may delay your delivery date.
To access documents in your Tesla Account prior to your delivery appointment, go to ‘Manage’, then ‘My Documents’.
Once your VIN is assigned, it will be available in your Tesla Account, with your configuration options.
We will pro-actively inform you once your delivery date is available. You will receive an email or SMS with your delivery date, which will show up in your Tesla Account as well. You can always view your estimated Delivery Window in your Tesla Account.
You can purchase vehicle accessories online at the Tesla Shop. We continue to launch new vehicle items in the Tesla Shop on a regular basis. For more information, visit Tesla Shop Help.
You can view your final invoice in your Tesla Account under ‘Documents’.
Tesla accepts wire transfer, financing through a bank or leasing. Confirm your preferred payment method in your Tesla Account under ‘Payment Method’ or directly with your advisor. We require payment or a valid proof of payment prior to your delivery appointment.
To submit your final payment, view your final invoice in your Tesla Account and follow payment instructions. Delays in payment may affect your delivery date.
Our Delivery Team will inform you if a down payment to Tesla is required. If it is required, your initial order payment will be deducted from the total down payment amount. Complete your down payment at least seven days before your delivery date to allow time for it to be sent, received and processed before your appointment.
Contact your bank to confirm whether a down payment is due to Tesla or your bank. If a down payment is due to Tesla, your initial order payment will be deducted from the total down payment amount. Complete your down payment at least seven days before your delivery date. If you are leasing your Tesla, we require a confirmed purchase order.
The Destination and Doc Fee applies to all vehicles and includes administration, registration and documentation fees.
If your vehicle is eligible, Tesla will deduct the SEAI EV Grant and VRT relief from your final invoice. Tesla cannot guarantee eligibility and is not liable for payment.
Consult the Tesla Design Studio for a selection of the most popular financing options.
Yes, you may choose to finance with another bank of your choice. Make sure to send the signed contract to your advisor or Tesla Delivery Team and follow up with your bank to provide documentation and payment as soon as possible. This needs to be completed seven days before your delivery date.
Sign in to your Tesla Account and follow the steps in the trade-in section. You will then be prompted to complete a self-inspection of your trade-in car. If you haven't placed an order yet, you can request a trade-in quote.
Depending on the expected delivery timeframe you will receive a final trade-in offer within 48 hours by e-mail. Make sure to take the estimated delivery timeframe of your new Tesla into consideration, as trade-in quotes and offers are only valid for a limited time and distance driven.
An Estimated Offer is valid for 7 days. Once an Estimated Offer is applied to an order it will convert into a Final Offer, which is valid for 30 days.
You may trade in your leased or financed car if your lessor or bank allows it. Tesla will pay off the balance of your current car after the delivery of your Tesla. You will need to provide a settlement letter valid for 14 days after your new vehicle’s Scheduled Delivery Date. Tesla will perform a lien check of your vehicle to verify if your vehicle is leased or financed.
We will register your vehicle with the information you provided in your Tesla Account. If you are financing or leasing your vehicle, we require your down payment in order to register your vehicle. If you are paying cash, we require the full payment in order to register your vehicle.
No, your registration name must always match the name on your loan agreement.
We will request the license plate number once your Tesla arrives at the delivery location and email it to you directly.
No, you may not use your current or existing license plate number for new registrations.
If you include a winter tire set with your order and your delivery will take place during the winter, we will install the set prior to your delivery appointment. If you do not include a winter tire set with your order and your delivery will take place during the winter, your car will have summer tires installed. In such a case, Tesla will not accept liability for any consequences that may occur due to your car not having the correct tires installed. Review local regulations to determine whether your car requires winter tires on your delivery day.
A winter tire set includes winter tires, the associated rim sets and tire pressure sensors.
No, we only offer a complete set of winter tires and rims.
If your delivery day will take place during winter, we will mount your winter tires prior to your delivery appointment.
No, we only mount winter tire sets purchased through Tesla.
Depending on your model and configuration, you can choose to purchase 18”, 19” or 20” tires. Contact your advisor to find out what winter tires are available.
Contact your advisor to place your order for a winter tire set.
You can always purchase any wheel set at your nearest Service Center.
If you have ordered a winter tire set and it is included on your final invoice, then you may co-finance the winter tire set with your car.
During the summer, the winter wheels you bought will be placed in the luggage compartment of your Tesla at the time of collection.
During the winter months, the car's summer wheels will be placed in the trunk of your Tesla at the time of collection.
Note that only 2 people can be accommodated in the car at the time of collection.