Customer-facing experience, ideally in a technical or automotive setting, demonstrating a commitment to excellent service
Proficiency in parts processes, warranty knowledge, and the ability to articulate technical information in a customer-friendly manner, both verbally and in writing
Enthusiastically seeks understanding of automotive techniques related to vehicle repair and servicing
Positive, adaptable, and open to learning about changes in the personal transportation industry, as well as Tesla products and services
Strong organizational skills, with the ability to handle multiple priorities, meet deadlines, and thrive in a fast-paced environment
Excellent verbal and written communication skills, including the ability to address difficult conversations and customer conflicts
Valid driver's license required, ability to work flexible hours, including evenings, weekends, and holidays, and willingness to obtain state licensing where applicable

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