Welcome customers to the Tesla family by making their journey to ownership a delightful experience
Regularly update the CRM system to ensure accurate and timely delivery information is available to management
Coordinate with Sales and Operations teams to process pre-delivery, registration and delivery documents completely and accurately.
Manage all prerequisites of the vehicle registration process for customer.
Prepare customer loan and registration documents and collaborate with other employees/partners to ensure successful delivery appointments
Prepare vehicles and host delivery appointments, including new owner orientations tailored to the individual customer’s needs and comfort level
Support the Sales Manager in delivery center operations, task completion and ensuring superior customer service
Contribute ideas toward improving the Tesla delivery experience, as well as back-end processes and procedures
Demonstrate a mastery of all Tesla products and services, as well as local incentives for EV owners
Keep up with industry trends and best practices

Tesla Careers